IT Technical Support Management Certification

IT Technical Support Management Certification

Overview

The world of the future is NOW and this is your time to join the modern-day revolution of IT Technical support. So, if you feel that you naturally grasp IT concepts faster than others or just love the idea of working with tech all day long then the IT Technical Support Certification is just for you!
This incredibly dynamic course is available to you FREE of charge! Courses are available throughout South Africa!

Modules on the course include:

  • Data storage
  • Solving computer user issue
  • Concepts of telecommunications
  • Understanding hardware of personal computers
  • Resolving computer user and technical problems
  • Computer contact centre operations
  • Understanding computer networks