Debt Recovery Agent

Debt Recovery Agent

Overview

Professional Debt Recovery Agents are sought after. The Trentstone Debt Recovery Agent Course shows you how to administer debt recovery, from planning that first debtor call, through handling objections, taking note of client queries and negotiating settlement agreements. Debt recovery comes with an ethical responsibility, and the accepted Code of Conduct is communicated in this course. Learn how to make effective decisions whilst taking into account the Code of Conduct. Empower yourself. Become a qualified Debt Recovery Agent now!

Outcomes

  • Ethical responsibility of debt recovery
  • Code and conduct of the debt recovery environment
  • Administration of debt recovery
  • Decision making on the code of conduct of debt recovery
  • Plan a debtor call
  • Making contact with a debtor
  • Handling objections
  • Handling client queries
  • Negotiating and reaching settlement agreements